Legal

Terms of Service

Last updated: May 25, 2026

These Terms of Service ("Terms") govern your use of the EchoAnswers website and voice receptionist platform ("Service") operated by EchoAnswers ("we" or "us"). By using the Service, you agree to these Terms.

Service description

EchoAnswers provides an AI-powered phone receptionist for business customers. Features may include call answering, transfers, voicemail capture, notifications, and related telephony integrations. Features vary by plan and configuration.

Business customer responsibilities

• Provide accurate business information and comply with applicable telemarketing, recording, and privacy laws.
• Obtain any required consent from callers before recording or monitoring calls where required by law.
• Use the Service only for lawful business purposes.

Acceptable use

You may not use the Service to transmit unlawful, harassing, fraudulent, or abusive content, or to interfere with the operation of the Service or third-party networks.

Third-party services

The Service relies on third-party providers (including telephony and AI vendors). Your use may also be subject to those providers' terms. We are not responsible for outages or changes outside our reasonable control.

Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AI-generated responses may be inaccurate; you are responsible for reviewing critical business policies configured in the Service.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ECHOANSWERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

Termination

We may suspend or terminate access for violation of these Terms or for non-payment. You may stop using the Service at any time.

Governing law

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law rules.

Contact

Questions about these Terms: hello@echoanswers.ai